Verifying Your golrogel Account
Account verification — KYC — is how we make sure your balance and your payouts stay connected to you and only you. It's a one-time step that protects your account from unauthorised withdrawals. You'll need to submit a valid national ID (KTP) and a photo that matches it. Our team reviews the documents and confirms the match; once approved, the verification flag
on your account clears and your withdrawal requests can process without that friction. Think of it as locking your account to your identity rather than just a password.
- Go to Verification Settings — Find the identity verification section inside your golrogel account profile or prompted during your first withdrawal request.
- Upload Your KTP — Submit a clear photo or scan of your national ID (KTP) — all four corners visible, no blurring on the name or ID number.
- Submit a Selfie or Match Photo — Some account types require a live photo matching your ID; follow the on-screen prompt for the exact requirement.
- Await Confirmation — Our verification team reviews the submission and updates your account status; you'll see a confirmed badge once it clears.